A cancellation policy for WI APWA Chapter events was approved by the Executive Committee meeting at its February 12, 2016 meeting and subsequently revised on March 10, 2017.
This policy was developed to address cancellations that occur at our events with minimal advance notice. The chapter loses money on refunds after commitment of meals and other expenses that have been guaranteed to the facility serving the event. The Chapter also loses the cost of processing fees from electronic payment transactions.
Below is the current policy as revised March 10, 2017. This policy statement will be referenced or included on all registration materials used for chapter events:
Cancellations must be made by the late registration date listed on the registration form for either the paper or electronic versions. A full refund will be made for any refund request received by the close of that day. A twenty five dollar ($25) administrative fee will be charged for all cancellations. No refunds are given after the late registration date has passed. Special circumstances will be decided on a case by case basis, first by the host committee and then approved by the Executive Committee. The host committee must receive all special circumstance requests within seven (7) days after the start of the event. All requests received after this date will be denied. Individuals requesting a refund are required to submit their requests to the host committee and copy the treasurer and must include their mailing address and to whom the check should be written. All approved refund requests will be issued after completion of the conference/event.